Why isn't there a cheaper post alternative?
While we have tried to give you the cheapest posting alternatives, we found things were getting mislaid in the postal system. This is not ideal, for you or for us! So we've made the sad decision that everything needs a signature.
We now offer the cheapest postage we can for the items we are sending, with the happy knowledge that you will receive your stuff with no hassle!
Do you post out presents to arrive the next day?
To get your parcel as fast as possible please choose Royal Mail Special or DHL, depending on weight, and what suits service suits you better. We aim to post all items within 24hrs, and the parcel will be with you the day after that. If you want it before 1pm choose the Special service, signed for and guaranteed.
Royal Mail 48 Signed For will leave in the same time frame and should arrive within two working days, signed for. If for any reason your parcel is delayed or lost we will do our best to help you find it with Royal Mail.
Royal Mail Standard has no tracking or signature, and is at your own risk (only certain items not held here will be sent out using this service)
Do you post abroad from the UK?
Yes but we cannot give you a guaranteed arrival date.
We cannot be held responsible for mislaid parcels sent abroad, all items are sent at your own risk.
We do not recommend using PO Box addresses as the tracked and signed services does not apply.
Can you help with wedding, christening and anniversary presents?
Yes, we have a full present finding service. We don't list all of our stock online as it can take away the magic of finding something truly unique if it has already been seen by all of your friends.
Please have a look at our help page and then contact us to discuss ideas.
I have a great present idea but don't have the time to develop it. Help!
This is exactly what we are best at. Email us your idea and we will come up with a variety of solutions to suit every budget.
We work with a wide range of local and worldwide suppliers and vintage dealers so can find the perfect present.
I love Christmas but don't have time to find, buy and wrap everything whilst juggling work and home commitments.
We don't like to write too much about a certain bearded father... but rest assured, we run a full or partial Christmas assistance programme.
In the interest of keeping the magic alive, this is another moment to email us directly to find out more!
You have exactly what I want but it looks like someone else got there first.
This is unavoidable when stocking vintage items alongside new products. We want you to be able to use the site for inspiration, so we don't remove all our sold items.
If you particularly like something that has sold we will look far and wide to find you something similar to suit your budget.